職位空缺

• Ensure the guestrooms and surrounding public areas are clean and well supplied 
• Ensure maximum attention and service are given to all our guests of the hotel
• Supervise and support Room Attendants on the assigned floors

• Good communication and interpersonal skills
• 5 years housekeeping operational experience with at least 1 year in supervisory role
• Good command of English and Cantonese. Putonghua is a plus

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Plan and assign workloads for Front Desk associates
• Supervise associates in their assigned job duties
• Assist department heads in maintaining smooth operations and handling ad hoc projects

• Diploma or above in hospitality management or related disciplines
• A minimum of 2 years relevant experience preferably in hotel industry
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Maximize catering or group sales revenue by managing and developing accounts
• Follow up on negotiation process on all catering or group sales leads
• Ensure delivery of services in catering or group sales through clear communications and coordination with all relevant departments.

• Diploma holder in Hospitality Management or relevant discipline
• Minimum 1 year of relevant experience in sizable hotel
• Good proficiency in written and spoken English, Cantonese & Mandarin.
• Excellent command on English, Chinese and Mandarin
• Knowledge of Delphi and Opera system is an advantage

• Provide quality services to members and ensure smooth operation of clubhouse and customer satisfaction.

• Certificate in Hospitality Studies or Sport & Recreation are preferred
• Minimum 2 years clubhouse or customer service experience
• Experience in organising Clubhouse Activities
• Presentable and service oriented
• Willing to work shift hours
• Able to communicate in English and Mandarin

• Responsible for Cluhouse overall cleaning tasks including indoor facilities & outdoor surrounding area. 

• One year cleaning experience 
• Willing to work shift duties

Provide quality services to restaurant guests and ensure smooth operation of restaurant and customer satisfaction.

• Form 5 standard with certificate in hospitality studies preferred
• Minimum 3 years Chinese Restaurant or Café service experience
• Presentable and service oriented
• Less experience will be considered as Captain
• Able to communicate in English and Chinese

• Greet guests and escort them to rooms
• Assist guest in luggage delivery

• Customer-oriented with good communication and interpersonal skills
• Good command of English and Cantonese and Mandarin
• Would be considered as Senior Concierge Assistant if candidate with better experience

• Responsible for greeting and front desk duties
• Handle all arrival and departure records, bookings and registration
• Provide frontline services at reception counter and maintain a good relationship with guests
• Assist in handling incoming phone calls and queries for visitors and guests

• Diploma or above in hospitality management or related disciplines
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

• Develop a comprehensive marketing plan for covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel
• Able to plan and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Reservation.
• Be familiar with the competitive set and the condition of the market, and applies good knowledge of business strategies
• Build and maintain relationship with the established clientele and constantly explore new business opportunities

• Minimum 10 years’ work experience in Room Sales field
• Degrees or Diploma in Hospitality Management will be an advantage
• Proactive, highly motivated and enthusiastic
• Team player, good attitude, able to adapt to changes
• Good command in English, Cantonese and Mandarin with strong interpersonal and communication skills

• Represent the management in handling all guest inquiries, dealing with VIP guests, ensuring service excellence, and extensive involvement in the Hotel Guest Loyalty program;
• Act as a coordinator and provide instructions to staff members at different departmental levels to ensure prompt and adequate service;
• Handle emergency cases in accordance with hotel groups policies and procedures, such as ensuring the safety and security of all hotel guests and staff members;
• Assist the Front Office Manager in management of front office operations and ensuring smooth running of reception and guest service counter

• Diploma or above in Hotel / Hospitality Management or a related discipline
• Minimum of 5 years of guest service experience at the front desk at a supervisory level
• Able to work under pressure and take up ad hoc projects when necessary
• Excellent quality-oriented customer service skills
• Mature and independent with good leadership, customer-oriented and inter-personal skills
• Excellent communication skills and fluency in both oral and written English, Chinese and Mandarin
• Knowledge of the Opera is a must

• Represent the management in handling all guest inquiries, dealing with VIP guests, ensuring service excellence, and extensive involvement in the Hotel Guest Loyalty program;
• Act as a coordinator and provide instructions to staff members at different departmental levels to ensure prompt and adequate service;
• Handle emergency cases in accordance with hotel groups policies and procedures, such as ensuring the safety and security of all hotel guests and staff members;
• Assist the Front Office Manager in management of front office operations and ensuring smooth running of reception and guest service counter

• Diploma or above in Hotel / Hospitality Management or a related discipline
• Minimum of 5 years of guest service experience at the front desk at a supervisory level
• Able to work under pressure and take up ad hoc projects when necessary
• Excellent quality-oriented customer service skills
• Mature and independent with good leadership, customer-oriented and inter-personal skills
• Excellent communication skills and fluency in both oral and written English, Chinese and Mandarin
• Knowledge of the Opera is a must

• Assist the General Manager in overseeing the overall hotel operations to ensure all activities are intact as supposed to be and cost and benefits are well balanced
• Manage the operations of the hotel, ensure compliance to Sino Internal Control Policies and Procedures and effective controls on all assets, revenues and expenses of the hotel
• Oversee and monitor controls on areas of financial accounting, credit control, food and beverage cost control, purchasing, store and receiving and the information technology operations of the hotels
• Prepare the monthly profit and loss performance reports as well as cash flows of the hotel and perform regular performance review with Division and Department Heads to ensure the provision of efficient and cost-effective services and ensure Owner’s expectations are met
• Review and monitor budget, forecasts and capital expenditure plans to ensure optimal performance is achieved by the hotel
• Review group insurance for the hotel
• Increase operational efficiency of the hotel by upgrading the property management system
• Review financial performance of the operating hotel to ensure planning and budgeting activities meet corporate goals
• Perform investment analysis, feasibility studies and profit & loss projections for new hotel projects
• Review return on investment of hotel under development
• Monitor the development and implementation of the financial accounting systems

• Degree or above in Accounting, Finance or related disciplines, ACCA / HKICPA qualified accountant
• Minimum 10 years of relevant experience and 5 years in similar capacity
• Skills and experience in hotel various operation departments is a plus
• Excellent command of both spoken and written English and Chinese are essential while Mandarin is a plus
• Sound leadership, communication and interpersonal skills
• Computer literacy
• Sophisticated, meticulous, initiative and able to work under pressure

• To monitor and ensure room servicing and cleanliness standard are maintained at all times
• To supervise team of room attendants daily duties to ensure smooth operations

• Strong leadership and organized
• Excellent communications and interpersonal skills
• F. 5 standard with certificate in Housekeeping studies
• 5 years Housekeeping operational experience with at least two years in supervisory role

• Responsible for greeting and front desk duties
• Handle all arrival and departure records, bookings and registration
• Provide frontline services at reception counter and maintain good relationships with guests
• Assist in handling incoming phone calls and queries from visitors and guests

• Diploma or above in hospitality management or related disciplines
• Knowledge of Opera System is preferred
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and complaints promptly and professionally
• Supervise associates in their assigned job duties
• Assist department heads in maintaining smooth operations and handling ad hoc projects

• Diploma or above in hospitality management or related disciplines
• A minimum of 2 years relevant experience, preferably in hotel industry
• Knowledge of Opera System is a must
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese
• Able to work independently

• Patrols hotel premises; conducts full enquiry on incidents occurred;
• Ensures all items found in the hotel premises are properly recorded and kept
• Checks all exists and back staircases
• Carries out guard duty at hotel entrances and passageway in the rear service area

• Minimum 1 year relevant experience, with hotel experience will be an advantage
• Mature, independent, proactive, service-oriented and attentive to detail
• With valid Security Personnel Permit 
• Qualified first aider is preferred
• Good command of Cantonese, basic English and Mandarin

• Responsible for guest room cleaning and maintenance
• Taking care of pantry stock level and cleanliness

• At least one year cleaning job experience
• Hard working and pleasant personality

• Implement the hotel’s sales and marketing plan in driving business and achieving target revenue
• Develop close relations with existing and potential clients to obtain business opportunities and market information
• Assist in developing and executing marketing plans in driving business and maximizing the hotel’s exposure
• Perform general sales administrative duties

• Higher Diploma in Business, Hospitality Management or related discipline
• Minimum 3 years of experience in hotels sales
• Excellent communications skills and leadership skills
• Mature, self-motivated with strong business senses
• Excellent command of English and Chinese

• Plans and conducts regular sales calls to Corporate Accounts and sales blitz in potential buildings within the assigned geographic area.
• Establishes and maintains files on major active accounts within market area.
• Builds and maintains strong relationship with established clientele and constantly explores new business opportunities.
• Implements all sales action plans related to the concerned market areas as outlined in the marketing plan.

• Higher Diploma in Business, Hospitality Management or related discipline
• Minimum 3 years of experience in hotels sales
• Excellent communications skills and leadership skills
• Mature, self-motivated with strong business senses
• Excellent command of English and Chinese

•  Responsible for handling customer’s daily reservations

• Diploma in Hospitality/Hotel Studies
• 1 year related working experience
• Familiar with Opera system and MS Office applications
• Front Desk training or travel industry experience is preferred
• Polite and customer-oriented
• Good command of both spoken and written English, Chinese and Mandarin

• Handle the telephone terminal system
• Process local and overseas calls to the hotel guests, hotel staff and take messages when necessary
• Follow up the guest enquiries as well to furnish the up-to-date hotel information
• Provide wake-up call service to the room guests

• Customer service experience or call centre background is preferred 
• Excellent quality-oriented customer service skills
• Good command of English, Cantonese and Mandarin

• Responsible for air-conditioning maintenance, fridge maintenance and other electrical work
• Responsible the repairing and maintaining of the furniture, electronic devices and bathroom equipments
• Handle hotel premise maintainence work

• F.3 standard or above
• Minimum of 2 years relevant experience of which with hotel experience will be advantageous
• Holder of Electrical License A  and Green card (preferred)
• Experienced in the maintaining and repairing of air conditioner, furniture, electronic devices
• Able to work independently
• Good command of Cantonese, basic English and Mandarin
• Willing to work on shift duty

• Responsible for air-conditioning maintenance, fridge maintenance and other electrical work
• Responsible the repairing and maintaining of the furniture, electronic devices and bathroom equipments

• Minimum of 2 years relevant experience of which with hotel experience will be advantageous
• Holder of Electrical License A 
• Good command of Cantonese, basic English and Mandarin

• Assist the Group Paymaster in preparing all payment/records related to Payroll
• Assist in preparing monthly payroll
• Check & calculate the casual staff wages payment
• Prepare the payment for MPF contributions
• Prepare journal vouchers for month end closing
• Assist in preparing monthly reports related to Payroll section after month end closing for management review
• Assist in preparing tax returns
• Perform related duties and special projects as assigned by Group Paymaster

• Diploma graduate or above preferably in Business Studies or Human Resources Management
• Minimum 3 years of experience in similar capacity
• Knowledge in M18 system is a plus
• Independent, well-organized and strong numeric sense
• Well-versed with labour ordinances and related regulations of Hong Kong
• Good command of both spoken and written English and Chinese
• Candidate with more experience would be considered as Senior Payroll Officer

• Ensure the timely and accurate preparation of the Financial Statement before the deadline monthly.
• Ensure that all balance sheet schedules are prepared monthly. All supporting schedules and subsidiary ledgers are tally with general ledger control accounts and that the items in the accounts reflect the current accounting situation of the Hotel.
• Ensure the bank reconciliation statements and inter-company accounts are reconciled each month and that they are in order.
• Prepare and post month-end and adjustment journals to ledgers.
• Responsible for filing of journals, reports and other documents as determined by the Director of Finance.
• Assist in preparation of monthly forecast, annual budget and Financial Plan.
• Recommend improvements in hotel operations where there are opportunities for improving services, increasing revenue, or for reducing costs.
• Perform spot checks on operational control to test effectiveness of internal control system in the Hotel.
• Report all discrepancies and irregularities and recommends corrective action to the Financial Controller.

• Degree or master's degree holder in Accounting, Finance or a related discipline.
• Minimum 5 years of Accounting experience including management experience in luxury hotel.
• Excellent communication skills and fluency in both oral and written English, Cantonese.
• Demonstrated ability to interact with guests, colleagues, and third parties that reflects highly on the hotel, the brand and the company.
• Problem-solving, motivating, organizational and training abilities are essential.